:root{--bg:#f3f4f6;--surface:#fff;--surface2:#f4f4f5;--line:#e4e4e7;--fg:#0e1525;--muted:#6b7280;--body-c:#3f3f46;--teal:#0f7b5f;--teal-bg:#e1f2ec;--on-teal:#fff;--ink:#0e1525;--ink-fg:#fff;--amber:#9a5b00;--amber-bg:#fdf3dc;--red:#c4311f;--red-bg:#fdeceb;--green:#1a7a45;--green-bg:#e5f5ec;--shadow:0 1px 2px #1313160d, 0 0 0 1px #13131608;--shadow-md:0 4px 12px #13131614, 0 0 0 1px #1313160a;--font:"Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--display:"Sora", "Inter", system-ui, -apple-system, "Segoe UI", sans-serif;--lightningcss-light:initial;--lightningcss-dark: ;color-scheme:light}:root[data-theme=dark]{--bg:#0d0d0f;--surface:#17171a;--surface2:#1f1f23;--line:#2a2a30;--fg:#f4f4f5;--muted:#9b9ca8;--body-c:#c9c9d1;--teal:#3fc9a0;--teal-bg:#12302a;--on-teal:#0d0d0f;--ink:#f4f4f5;--ink-fg:#131316;--amber:#f0b45a;--amber-bg:#33270f;--red:#f29488;--red-bg:#3a1c19;--green:#6fd39a;--green-bg:#15301f;--shadow:0 1px 2px #0006, 0 0 0 1px #ffffff0a;--shadow-md:0 4px 12px 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button.sidebar-sub{width:100%;box-shadow:none;color:var(--muted);text-align:left;background:0 0;border:0;border-radius:8px;justify-content:space-between;align-items:center;padding:6px 10px;font-size:12.5px;font-weight:500;display:flex}.shell .sidebar button.sidebar-sub:hover:not(:disabled){color:var(--fg);background:var(--surface2)}.shell .sidebar button.sidebar-sub[aria-current=page]{color:var(--fg);background:var(--surface2);font-weight:600}.sidebar-flyout{z-index:20;background:var(--surface);border:1px solid var(--line);min-width:190px;box-shadow:var(--shadow-md);border-radius:12px;flex-direction:column;gap:2px;padding:8px;display:none;position:absolute;top:-4px;left:calc(100% + 10px)}.sidebar-flyout:before{content:"";width:12px;height:100%;position:absolute;top:0;left:-12px}.sidebar-flyout p{color:var(--muted);padding:2px 10px 4px;font-size:11px;font-weight:600}.sidebar-collapsed .sidebar-group:hover .sidebar-flyout{display:flex}.sidebar-collapsed .sidebar-nav{overflow:visible}.avatar{background:var(--surface);border:1px solid var(--line);filter:grayscale();opacity:.6;border-radius:50%;flex:none;justify-content:center;align-items:center;line-height:1;display:inline-flex}.user-cell{align-items:center;gap:10px;display:inline-flex}.page-empty{text-align:center;flex-direction:column;flex:1;justify-content:center;align-items:center;gap:6px;min-height:60vh;display:flex}.page-empty h2{font-size:22px}.shell-content>.dashboard{max-width:1240px;padding-inline:15px}.sidebar svg,.top-actions svg{transform-box:fill-box;transform-origin:50%}@keyframes icoWiggle{0%,to{transform:rotate(0)}25%{transform:rotate(-14deg)}75%{transform:rotate(14deg)}}@keyframes icoBob{0%,to{transform:translateY(0)}40%{transform:translateY(-4px)}70%{transform:translateY(1px)}}@keyframes icoSlideX{0%,to{transform:translate(0)}35%{transform:translate(3px)}70%{transform:translate(-3px)}}@keyframes icoPush{0%,to{transform:translateY(0)}45%{transform:translateY(-4px)scale(1.1)}}@keyframes icoSpin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@keyframes icoGear{0%{transform:rotate(0)}to{transform:rotate(90deg)}}@keyframes icoPop{0%,to{transform:scale(1)}45%{transform:scale(1.28)}}@keyframes icoBounce{0%,to{transform:translateY(0)scaleY(1)}30%{transform:translateY(-5px)scaleY(1.1)}55%{transform:translateY(0)scaleY(.88)}75%{transform:translateY(-2px)}}@keyframes icoRock{0%,to{transform:rotate(0)}30%{transform:rotate(-22deg)}65%{transform:rotate(14deg)}}@keyframes icoDoor{0%,to{transform:translate(0)}50%{transform:translate(4px)}}@keyframes icoNudgeL{0%,to{transform:translate(0)}50%{transform:translate(-2px)}}@keyframes icoTilt{0%,to{transform:rotate(0)scale(1)}50%{transform:rotate(-18deg)scale(1.18)}}.sidebar-item[data-icon=chamados]:hover svg:first-child{animation:.5s icoWiggle}.sidebar-item[data-icon=agentes]:hover svg:first-child{animation:.55s icoBob}.sidebar-item[data-icon=api]:hover svg:first-child{animation:.55s icoSlideX}.sidebar-item[data-icon=conectores]:hover svg:first-child{animation:.45s icoPush}.sidebar-item[data-icon=faqs]:hover svg:first-child{animation:.6s icoSpin}.sidebar-item[data-icon=configuracoes]:hover svg:first-child{animation:.5s icoGear}.sidebar-item[data-icon=usuarios]:hover svg:first-child{animation:.45s icoPop}.sidebar-item[data-icon=rag]:hover svg:first-child{animation:.6s icoBounce}.sidebar-icon-btn[data-icon=search]:hover svg,.sidebar-search:hover .sidebar-search-ico svg{animation:.45s icoTilt}.sidebar-collapse[data-icon=collapse]:hover svg{animation:.7s infinite icoNudgeL}.sidebar-collapsed .sidebar-collapse[data-icon=collapse]:hover svg{animation-name:icoNudgeR}@keyframes icoNudgeR{0%,to{transform:translate(0)}50%{transform:translate(2px)}}.top-actions [data-icon=sun]:hover svg{animation:.8s linear icoSpin}.top-actions [data-icon=moon]:hover svg{animation:.7s icoRock}.top-actions [data-icon=sair]:hover svg{animation:.5s icoDoor}.top-actions [data-icon=analista]:hover svg{animation:.45s icoPop}.top-actions [data-icon=quadro]:hover svg{animation:.5s icoBob}.top-actions [data-icon=lista]:hover svg{animation:.5s icoSlideX}.top-actions [data-icon=foco]:hover svg{animation:.45s icoPop}.sidebar-sub{transition:transform .15s,background .15s,color .15s}.shell .sidebar button.sidebar-sub:hover:not(:disabled){transform:translate(3px)}.sidebar-user:hover .avatar{opacity:.8;transform:scale(1.1)rotate(-4deg)}.avatar{transition:transform .2s cubic-bezier(.3,1.4,.5,1),opacity .2s}.avatar-grid button{transition:transform .12s}.avatar-picker .avatar-grid button:hover:not(:disabled){transform:scale(1.25)}@media (prefers-reduced-motion:reduce){.sidebar svg,.top-actions svg,.sidebar-sub,.avatar,.avatar-grid button{transition:none!important;animation:none!important}}.tcard .resumo{color:var(--muted);overflow-wrap:anywhere;-webkit-line-clamp:2;-webkit-box-orient:vertical;font-size:12.5px;line-height:1.4;display:-webkit-box;overflow:hidden}#root button.icon-btn{box-shadow:none;padding:0}#root button.back-btn,#root .login-form button.login-back{width:34px;height:34px;box-shadow:none;color:var(--muted);background:0 0;border:0;border-radius:50%;justify-content:center;align-items:center;padding:0;transition:color .15s,transform .15s;display:inline-flex}#root button.back-btn:hover:not(:disabled),#root .login-form button.login-back:hover:not(:disabled){color:var(--fg);background:0 0;transform:translate(-2px)}.chamado-detail .back-btn{align-self:flex-start}.login-form .login-back{align-self:center}[data-tip]{position:relative}[data-tip]:after{content:attr(data-tip);background:var(--ink);color:var(--ink-fg);white-space:nowrap;pointer-events:none;opacity:0;z-index:40;border-radius:6px;padding:4px 8px;font-size:11px;font-weight:500;transition:opacity .12s,transform .12s;position:absolute;bottom:calc(100% + 8px);left:50%;transform:translate(-50%,4px)}[data-tip]:hover:after,[data-tip]:focus-visible:after{opacity:1;transform:translate(-50%)}.seg button{justify-content:center;align-items:center;padding:6px 10px;display:inline-flex}button.btn-verde{background:var(--teal);border:1px solid var(--teal);color:var(--on-teal);border-radius:10px;justify-content:center;align-items:center;gap:8px;padding:9px 18px;font-weight:600;transition:transform .12s,box-shadow .12s,opacity .12s;display:inline-flex;box-shadow:0 4px 12px #0f7b5f47}#root button.btn-verde{background:var(--teal);border-color:var(--teal);color:var(--on-teal)}#root button.btn-verde:disabled{opacity:.6}#root button.btn-verde:hover:not(:disabled){background:var(--teal);transform:translateY(-1px);box-shadow:0 6px 16px #0f7b5f61}button.btn-verde:active:not(:disabled){transform:translateY(0)}.chamado-detail .usuarios-form button.btn-verde{align-self:flex-end}.analista-filtro{position:relative}.analista-pop{z-index:30;background:var(--surface);border:1px solid var(--line);width:230px;max-height:320px;box-shadow:var(--shadow-md);border-radius:12px;flex-direction:column;gap:2px;padding:8px;display:flex;position:absolute;top:calc(100% + 8px);right:0;overflow-y:auto}.analista-pop p{color:var(--muted);padding:2px 8px 6px;font-size:11px;font-weight:600}.analista-pop form{flex-direction:column;gap:8px;display:flex}.analista-pop button.analista-op{text-align:left;box-shadow:none;background:0 0;border:0;border-radius:8px;padding:7px 8px;font-size:13px}.analista-pop button.analista-op:hover:not(:disabled){background:var(--surface2)}.analista-pop button.analista-op[aria-pressed=true]{background:var(--teal-bg);color:var(--teal);font-weight:600}.top-contador{color:var(--muted);white-space:nowrap;font-variant-numeric:tabular-nums;font-size:12.5px}.top-contador:empty{display:none}.mensagens-ver-mais{text-align:center;background:0 0!important;padding:0!important}#root .mensagens-ver-mais button{color:var(--teal);cursor:pointer;background:0 0;border:0;padding:4px 8px;font-weight:600}